Mission
We are committed to our patients’ health: we provide humane, comprehensive, timely, effective, high-quality medical care.
Who we are
Humane medical care, comprehensive and timely.
Medical Health Home specializes in medical assistance for domestic and international travelers, home care and medical coordination during emergencies in Peru and Bolivia.
About us
Medical assistance for domestic and international travelers
We are a private healthcare company founded in 2010. We care for domestic and international tourists and travelers in Peru and Bolivia, with support medical centers between 3,400 and 4,000 m above sea level in Cusco, Puno and Copacabana (Bolivia).
We coordinate your care from start to finish: the doctor at your hotel or home, emergencies, ambulance, air evacuation and communication with your international insurer. Our head office in Lima, with specialists in neurology and neurosurgery, handles highly complex cases.
Our bilingual administrative and medical staff are available 24 hours a day, in Spanish, English and Portuguese. If your case requires it, we coordinate your transfer by ambulance or air medical evacuation to Lima or to your place of origin.
- Bilingual administrative and medical staff 24 hours a day, every day of the year.
- Six locations: Lima, Arequipa, Sacred Valley, Cusco, Puno and Copacabana (Bolivia).
- Direct coordination with international insurers and travel assistance companies.
Our purpose
Mission and vision
Vision
To grow steadily until we have higher-complexity centers in southern Peru, with our head office in Lima.
How we work
What guides our care
Human
We listen to you, explain every step and care for you with bilingual staff.
Comprehensive assistance
From a medical consultation at your hotel to air evacuations and direct coordination with your insurer, one team handles every stage of your care.
Timely
Care 24 hours a day, every day of the year, with ambulance and air medical evacuation when needed.
Clinical excellence and quality
Our medical specialists have extensive experience in their fields, which allows us to provide effective care and successfully resolve complex cases in Lima and Arequipa.
Our strengths
Strengths we keep building on
To care for you better in Lima, at high altitude and on your trip.
Coverage
Coverage in Peru and Bolivia
We coordinate your care from Lima and see you in Arequipa, Cusco, Puno, Copacabana and at your hotel.
- Lima · Headquarters
- Arequipa · Care for travelers
- Cusco · Care for tourists
- Puno · Care for travelers
- Copacabana · Medical care for travelers
International care
Ready to look after travelers
What allows us to support you from your first call until you are back on your trip.
Bilingual care
Administrative and medical staff who assist you in Spanish, English and Portuguese, 24 hours a day.
International insurance
We coordinate directly with your insurer or travel assistance company, so you don't have to deal with paperwork in another language.
Medical coordination
Our head office in Lima coordinates the hotel doctor, the ambulance, air evacuation and the specialists.
We work with international insurers
We coordinate directly with your travel insurer to make your medical care easier during your stay.
Assure Assistance
Cardinal Assistance
Coris
Europ Assistance
First Assist
Harel
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.