Fever and feeling unwell
Colds, sore throats or earaches and other common childhood infections.
Medical specialties
Pediatrics for traveling families.
If your child gets sick during the trip, we guide you in your language and coordinate their care with the pediatrician and your travel insurance.
What we treat
What children who travel need most
Tummy trouble and dehydration
Vomiting or diarrhea from changes in food or water, with advice to keep them hydrated.
Children at high altitude
Guidance if your child feels unwell on arriving in Cusco, Puno or at Lake Titicaca.
Before you travel
Traveling with children
Having your child's health details at hand helps you deal better with anything unexpected.
What to bring
- Your child's ID or passport.
- Their vaccination card.
- The medicines they take and their pediatrician's instructions.
- Your travel insurance details, including your child's coverage.
- A thermometer.
Warning signs
When to call right away
- They are struggling to breathe or breathing very fast.
- They are very listless, drowsy or hard to wake.
- They are not passing urine, have a dry mouth or cry without tears.
- They have a high fever that does not come down.
- They have a seizure.
If you have any doubts about your child's health, message or call us: we guide you 24 hours a day.
Do you have any of these symptoms?
Call our emergency line right away. We're available 24 hours a day, with bilingual staff.
+51 974 737 264If you are traveling
Did your child get sick during the trip?
We coordinate their care with the pediatrician and your international insurer, and support you in your language.
- We guide you on WhatsApp, in Spanish, English or Portuguese.
- We coordinate with your insurer or travel assistance company.
- We tell you where and when the specialist can see you.
How it works
How we coordinate their care
1
You call or message us
Tell us what is wrong with your child and where you are. We're available 24 hours a day.
2
We guide you
We tell you what to do in the meantime and where the pediatrician can see your child.
3
We coordinate with your insurer
If you have travel insurance, we contact your insurance company.
4
Follow-up
We stay in touch with you after the visit.
Questions
Frequently asked questions
Can children get altitude sickness?
Yes, they can feel it too. If your child is irritable, does not want to eat, vomits or sleeps badly after arriving at high altitude, message us and we will guide you.
What should I do if my child has a fever during the trip?
Keep them hydrated, check their temperature and message us with their age and symptoms. If they are struggling to breathe, are very listless or have a seizure, call our emergency line.
Does my travel insurance cover my child's care?
It depends on your policy. Send us the name of your insurer and your policy number, and we'll coordinate the care with them.
What language will I be seen in?
Our administrative and medical staff are bilingual: we assist you in Spanish, English or Portuguese.
What to have at hand
When you call or message us, these details help us arrange your care faster.
- Your child's age and approximate weight.
- Their symptoms and when they started.
- Where you are: your hotel, your home or a landmark.
- The medicines they take or that you have given them.
- Your policy or your travel assistance details.
Medical specialties
Other specialties
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.