How can we help you?
Are you an insurer or a company? Write to us and we will coordinate care for your policyholders or patients. Travelling and feeling unwell? Call us or message us on WhatsApp, 24 hours a day.
- Phone and WhatsApp+51 974 737 264 · +51 984 908 067
- 24/7 Emergencies+51 974 737 264
- Emailinfo@medicalhome.com.pe
- International careEspañol · English · Português
Contact us
Our headquarters is in Magdalena del Mar, one block from Av. Brasil. From here we coordinate all our locations, 24 hours a day.
- Jr. Tomás Ramsey 294, Magdalena del Mar, Lima
Opening hours
- Every day
- 24 hours
We assist you in your language
Bilingual administrative and medical staff, 24 hours a day, for travelers from any country and their insurers.
- Español · Te atendemos en español.
- English · We assist you in English.
- Português · Atendemos você em português.
For insurers, travel assistance companies and businesses
We coordinate care for your policyholders and patients in Peru and Bolivia, tailored to what your company needs: hotel visits, hospital care, ambulance, air medical evacuation, medical escort and transfers. Write to us and we will coordinate.
We work with international insurers
We coordinate directly with your travel insurer to make your medical care easier during your stay.
Frequently asked questions
What is the emergency number?
Call us on +51 974 737 264. We are available 24 hours a day, every day of the year, with bilingual administrative and medical staff.
How do I request an ambulance?
Call our emergency line (+51 974 737 264). We arrange the ground ambulance or, if the case requires it, air medical evacuation.
How do I arrange a visit with a specialist?
Message us on WhatsApp or leave us a message using the form: we will guide you and arrange your care.
Do you work with my insurance?
We accept most plans from health providers (EPS), insurance companies and international insurers. Tell us your insurer and policy number, and we will arrange your care.
Which languages do you speak?
Spanish, English and Portuguese, to care for international travelers.
What should I include in my message?
Your name, a phone number or email so we can reply, and how we can help. If you have insurance, tell us your insurer. If it is an emergency, don't write: call us.
Can you see me at my hotel?
Yes. Message us on WhatsApp with the name and address of your hotel and, if you have travel insurance, your policy details. We coordinate the doctor’s visit, with bilingual staff.
Where are your locations?
Our head office is in Lima (Magdalena del Mar), and we care for travelers in Arequipa, the Sacred Valley, Cusco, Puno and Copacabana (Bolivia).
I work for an insurer or a company: how do I request a service?
Write to us at info@medicalhome.com.pe or on WhatsApp with the patient’s details and the service you need. We adapt each service to what your company needs, including transport for your patients.
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.