Ears
Earache or blocked ears after a flight or a change in altitude, and ear infections.
Medical specialties
Ear, nose and throat.
ENT care for travelers: if a flight, the cold or the altitude leaves you with an earache, a blocked nose or a sore throat, we guide you and coordinate your care with the specialist.
What we treat
Common complaints on a trip
Nose and sinuses
Congestion, sinusitis and nosebleeds caused by cold, dry air.
Throat
Sore throat, hoarseness and tonsillitis.
For travelers
Flights, cold and altitude
Pressure changes on a flight and the cold, dry air at high altitude can affect your ears, nose and throat. These tips help prevent discomfort.
Tips for your trip
- During takeoff and landing, swallow, yawn or chew gum.
- If you are very congested, see a doctor before you fly.
- Drink water often: the air is drier at high altitude.
- Keep your neck and head warm on cold nights.
When to see a doctor
When to see a doctor
- If the pain or the blocked feeling in your ears does not improve after a flight.
- If you have congestion or facial pain that does not improve.
- If you have a sore throat with a fever.
If you suddenly lose your hearing, have a nosebleed that will not stop or find it hard to breathe or swallow, call our emergency line.
Feeling unwell?
Message us on WhatsApp and we will help you arrange your care.
Message us on WhatsAppIf you are traveling
Feeling unwell during your trip?
We arrange your appointment with the specialist and coordinate with your international insurer, and support you in your language.
- We guide you on WhatsApp, in Spanish, English or Portuguese.
- We coordinate with your insurer or travel assistance company.
- We tell you where and when the specialist can see you.
How it works
How we coordinate your care
1
You message us
Tell us what is bothering you, since when and where you are.
2
We guide you
We tell you what to do in the meantime and where the specialist can see you.
3
We coordinate with your insurer
If you have travel insurance, we contact your insurance company.
4
Your appointment
The specialist assesses you and tells you the treatment.
Questions
Frequently asked questions
Can I fly with blocked ears or congestion?
See a doctor before you fly: with heavy congestion, pressure changes can cause pain. Message us and we will guide you.
Why does my nose bleed at high altitude?
The cold, dry air at high altitude can dry out your nose. Drink water often and, if the bleeding keeps coming back, message us. If it will not stop, call our emergency line.
Does my travel insurance cover the care?
It depends on your policy. Send us the name of your insurer or travel assistance company and your policy number, and we'll coordinate your care with them.
What language will I be seen in?
Our administrative and medical staff are bilingual: we assist you in Spanish, English or Portuguese.
What to have at hand
When you call or message us, these details help us arrange your care faster.
- Your ID card, foreign resident card or passport.
- Where you are: your hotel, your home or a nearby landmark.
- Your policy or travel assistance details, if you have insurance.
- A list of the medicines you take.
- Your previous test results or reports, if you have them.
Medical specialties
Other specialties
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.