Care where you are staying
The doctor comes to your hotel or hostel: you don't need to go anywhere.
Services
Medical care at your hotel.
A Medical Health Home doctor sees you at your hotel or hostel, 24 hours a day, every day of the year.
The service
What the visit includes
Medical assessment
They review your symptoms and examine you, with bilingual staff.
Initial treatment
They explain the treatment and care you need, in your language.
Follow-up
We stay with you after the visit and, if needed, arrange tests, a specialist or a transfer.
For travelers
We see you at your hotel
If you are traveling and feel unwell, you don't need to go anywhere: we arrange care at your hotel, with bilingual staff and in coordination with your travel insurance.
Before the doctor arrives
- Keep your passport or ID at hand.
- Keep your policy or travel assistance details at hand.
- Have a list of the medicines you take.
- Let the front desk know you are expecting the doctor.
When to request it
When to request a doctor at your hotel
- If you are traveling and feel unwell at your hotel, including from the altitude.
- If you would rather be seen in your room, without going anywhere.
- For check-ups and follow-up after an earlier visit.
Need a doctor now?
Call us: we're available 24 hours a day, every day of the year, with bilingual staff.
+51 974 737 264How it works
How the doctor's visit works
1
You message or call us
Tell us what is wrong and which hotel you are staying at. We're available 24 hours a day.
2
We coordinate with your insurer
If you have travel insurance, we contact your insurance company.
3
The doctor sees you
They assess you in your room and give you initial treatment.
4
Follow-up
We stay in touch and, if needed, arrange tests, a specialist or a transfer.
Questions
Frequently asked questions
Do you visit any hotel?
We see patients at hotels and hostels in the areas we cover: Lima, Arequipa, Cusco and the Sacred Valley, Puno and Copacabana (Bolivia). Send us the name and address of your hotel and we'll arrange the visit.
Do you see patients at night, on weekends or on public holidays?
Yes. We're available 24 hours a day, every day of the year.
Does my travel insurance cover the visit?
It depends on your policy. Send us the name of your insurer or travel assistance company and your policy number, and we'll coordinate your care with them.
What language will I be seen in?
Our administrative and medical staff are bilingual: we assist you in Spanish, English or Portuguese.
What if I need tests or a specialist?
The doctor will tell you, and we arrange the tests or the specialist appointment. If your case requires it, we also arrange an ambulance transfer.
Services
Other services
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.