Full assessment
We review your symptoms and medical history and examine you to guide the diagnosis.
Medical specialties
General medicine.
Your first point of care: a doctor assesses you, treats the most common health problems and, when needed, refers you to a specialist.
The service
What the consultation includes
Clear instructions
We explain the treatment and care you need, in Spanish, English or Portuguese.
Referral
If your case needs it, we arrange a visit with our specialties or the diagnostic tests.
Referral
We refer you to our specialties
If your case needs a specialist, the general practitioner refers you and we arrange your care within our team.
Specialties we can refer you to
- Neurosurgery and stroke unit.
- Gynecology and obstetrics.
- Nutrition.
- Psychology.
- Diagnosis and treatment (laboratory and imaging).
When to see a doctor
When to see a general practitioner
- Symptoms that don't improve after a few days.
- Check-ups and health screenings.
- Feeling unwell during your trip, including from the altitude.
- Questions about a treatment or your medication.
Is it an emergency?
Don't wait for a consultation: call us. We're available 24 hours a day, every day of the year.
+51 974 737 264If you are traveling
If you feel unwell during your trip
You do not need to leave your hotel: a Medical Health Home doctor can see you there, with bilingual staff and in coordination with your travel insurance.
- Message us on WhatsApp with the name and address of your hotel.
- Keep your policy or travel assistance details at hand.
- If the doctor recommends it, we coordinate tests or a specialist visit.
How it works
How we care for you
1
Call or message us
24/7 line with bilingual staff.
2
We coordinate with your insurer
We work with national and international insurers.
3
We treat you
At your hotel, your home or our locations.
4
We transfer you if needed
Ambulance or air evacuation wherever your case requires.
Questions
Frequently asked questions
Can you see me at my hotel?
Yes. A Medical Health Home doctor can see you at your hotel or at home, 24 hours a day.
Can the general practitioner refer me to a specialist?
Yes. If your case needs it, they refer you and we arrange the appointment with our specialties or the diagnostic tests.
Which languages do you speak?
Spanish, English and Portuguese, with bilingual administrative and medical staff.
What should I do in an emergency?
Don't wait for an appointment: call our emergency line. We're available 24 hours a day, every day of the year.
What to have at hand
When you call or message us, these details help us arrange your care faster.
- Your ID card, foreign resident card or passport.
- Where you are: your hotel, your home or a nearby landmark.
- Your policy or travel assistance details, if you have insurance.
- A list of the medicines you take.
- Your previous test results or reports, if you have them.
Medical specialties
Other specialties
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.