Coordinated admission
We coordinate your admission and the authorization from your insurer or travel assistance company.
Services
Hospital care.
If your case requires a hospital stay, we coordinate your admission, your care and your discharge, in communication with your insurer and your family.
The service
We support you during your hospital stay
Medical follow-up
Our medical team follows your progress during your hospital stay.
Discharge and transfer
When you are discharged, we arrange your transfer to your hotel, your home or your place of origin.
For insurers and companies
Does your policyholder need to be hospitalized?
We coordinate the hospitalization of your policyholders and keep you informed of their progress until discharge.
- Services tailored to what your company requests.
- Coordination of every case, in Spanish, English or Portuguese.
- Transfers and patient transport, when needed.
- Communication with your team throughout the patient's care.
Request the service
Write to us with the patient's details and the service you need, and we'll get back to you.
How it works
How we arrange a hospital stay
1
You call us
You, your family or your insurer: our line is open 24 hours a day, with bilingual staff.
2
We assess the case
A doctor decides on the care you need.
3
We coordinate the admission
With the clinic and with the insurer or travel assistance company.
4
We stay in touch
With your family and your insurer, until discharge.
Questions
Frequently asked questions
Does my insurance cover the hospital stay?
It depends on your policy. Send us the name of your insurer or travel assistance company and your policy number, and we'll arrange the authorization with them.
Can you transfer me to another city or to my home country?
We coordinate your transfer to Lima or to your place of origin with your insurer, by road or by air, when your condition allows it.
What if I am traveling?
We assist you in Spanish, English or Portuguese, and coordinate with your travel insurance.
To arrange a hospital stay
Have these details at hand when you call us.
- Your ID card, foreign resident card or passport.
- Your policy or travel assistance details, if you have insurance.
- The hospital admission order or the medical report, if you have it.
- A list of the medicines you take.
Services
Other services
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.