Equipped jets
Each jet is fully equipped for the patient's needs and to look after their companions.
Services
Air ambulance and medical evacuation.
For critically ill patients who cannot be transferred any other way: we coordinate the medical flight to Lima or to their place of origin, with their insurer.
The service
When there is no other way to move the patient
The air ambulance is the fastest way to transfer critically ill patients. It is reserved for those whose condition is too serious to be transferred any other way.
Coordination with the insurer
We handle the arrangements with the insurer or travel assistance company, from start to finish.
To Lima or their place of origin
To Lima, where complex cases are handled, or to the patient's place of origin.
When to request it
When is an air medical evacuation needed?
- When the patient's condition doesn't allow a ground transfer.
- When a patient in Cusco, Puno or another city needs high-complexity care in Lima.
- When the insurer arranges the patient's return to their place of origin.
Need an evacuation?
Call us 24 hours a day, with bilingual staff. We coordinate the transfer with the insurer.
+51 974 737 264Hard-to-reach areas
Evacuation from high-altitude and remote areas
We coordinate patient evacuations along the travelers’ route in southern Peru and Bolivia, where we have care centers and assistance points.
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3 399 m a.s.l.
Cusco
Care center
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2 871 m a.s.l.
Valle Sagrado
Assistance point
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3 827 m a.s.l.
Puno
Assistance point
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3 841 m a.s.l.
Copacabana · Bolivia
Assistance point
For insurers and companies
Does your policyholder need an evacuation?
We coordinate air medical evacuation for your policyholders in Peru and Bolivia and keep you informed at every stage of the transfer.
- Services tailored to what your company requests.
- Coordination of every case, in Spanish, English or Portuguese.
- Transfers and patient transport, when needed.
- Communication with your team throughout the patient's care.
Request the service
Write to us with the patient's details and the service you need, and we'll get back to you.
How it works
How we arrange an evacuation
1
You call us
The patient, their family or their insurer: our line is open 24 hours a day, with bilingual staff.
2
We assess the patient
The medical team decides whether the transfer should be by air.
3
We coordinate with the insurer
We handle the arrangements with the insurer or travel assistance company.
4
We transfer the patient
In an equipped jet, to Lima or to their place of origin.
Questions
Frequently asked questions
Can you transfer the patient to their home country?
We coordinate with the insurer to transfer the patient to Lima or to their place of origin.
Can a companion travel with the patient?
The jet is equipped to look after the patient's companions too. When we arrange the transfer, we confirm how many people can travel.
Does my insurance cover the evacuation?
It depends on the policy. The evacuation is coordinated with the insurer or travel assistance company: we handle that for you.
How is it different from a medical escort?
Air medical evacuation is for critically ill patients, in an equipped jet. A medical escort is for stable patients who can travel on a commercial flight with a health professional by their side.
To arrange an evacuation
Have these details at hand when you call us.
- Where the patient is and where they need to go.
- How the patient is and what happened.
- The patient's passport or ID card.
- The policy or travel assistance details.
- The medical report, if you have it.
Services
Other services
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.