Care at your home
The doctor comes to your home: you don't need to go anywhere.
Services
A doctor at your home.
A Medical Health Home doctor sees you at home, 24 hours a day, every day of the year.
The service
What the visit includes
Medical assessment
They review your symptoms and examine you, with bilingual staff.
Initial treatment
They explain the treatment and care you need, in your language.
Follow-up
We stay with you after the visit and, if needed, arrange tests, a specialist or nutritional follow-up.
When to request it
When to request a home visit
- If you feel unwell and would rather be seen where you are.
- If an older person or someone with limited mobility finds it hard to travel.
- For check-ups and follow-up after an earlier visit.
Need a doctor now?
Call us: we're available 24 hours a day, every day of the year, with bilingual staff.
+51 974 737 264How it works
How the doctor's visit works
1
You message or call us
Tell us what is wrong and where you are. We're available 24 hours a day.
2
We coordinate with your insurer
If you have travel insurance, we contact your insurance company.
3
The doctor sees you
They assess you at home and give you initial treatment.
4
Follow-up
We stay in touch and, if needed, arrange tests, a specialist or a transfer.
Questions
Frequently asked questions
Which areas do you cover for home visits?
We see patients in the areas we cover: Lima, Arequipa, Cusco and the Sacred Valley, Puno and Copacabana (Bolivia). Send us the address and we'll arrange the visit.
Do you see patients at night, on weekends or on public holidays?
Yes. We're available 24 hours a day, every day of the year.
Does my travel insurance cover the visit?
It depends on your policy. Send us the name of your insurer or travel assistance company and your policy number, and we'll coordinate your care with them.
What language will I be seen in?
Our administrative and medical staff are bilingual: we assist you in Spanish, English or Portuguese.
What if I need tests or a specialist?
The doctor will tell you, and we arrange the tests or the specialist appointment. If your case requires it, we also arrange an ambulance transfer.
What to have at hand
When you call or message us, these details help us arrange your care faster.
- Your ID card, foreign resident card or passport.
- Where you are: your hotel, your home or a nearby landmark.
- Your policy or travel assistance details, if you have insurance.
- A list of the medicines you take.
- Your previous test results or reports, if you have them.
Services
Other services
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.