Lima
Jr. Tomás Ramsey 294, Magdalena del Mar
Travelers and emergencies
Medical care for travelers.
Medical Health Home cares for you in Cusco, Puno and Copacabana (Bolivia): support medical centers at 3,400–4,000 m above sea level, coordinated from our head office in Lima, with bilingual staff 24 hours a day.
- Bilingual staff 24/7Every day of the year
- Airplane MedevacAir evacuation and ambulance
- 6 locationsLima, Arequipa, Cusco, Puno and Bolivia
- International insuranceAgreements with EPS and insurers
How it works
How we care for you
1
Call or message us
24/7 line with bilingual staff.
2
We coordinate with your insurer
We work with national and international insurers.
3
We treat you
At your hotel, your home or our locations.
4
We transfer you if needed
Ambulance or air evacuation wherever your case requires.
Complex cases handled in Lima.
Airplane Medevac
Air medical evacuation and ambulance
Air ambulance service is the fastest way to transfer critically ill patients, in fully equipped jets.
It is reserved for patients whose condition is too serious to be transferred any other way. Each jet is equipped to meet the needs of the patient and their companions.
- 24/7 coordination with bilingual staff
- Ground ambulance
- Air medical evacuation wherever your case requires
- Agreements with international insurers
Before your trip
Travel to high altitude with peace of mind
A few minutes of preparation save you time if you need care during your trip.
- Save our emergency number and our WhatsApp in your phone.
- Keep your policy or travel assistance details at hand.
- Bring your usual medications and a list of their names.
- Note down your hotel address so you can give it if you need care.
- If you have a pre-existing condition, talk to your doctor before traveling to high altitude.
Save our numbers
Care 24 hours a day, every day of the year, with bilingual staff.
Our locations
Care for domestic and international travelers in southern Peru and Bolivia
Reference altitude of each city.
Arequipa
Calle Hipólito Unanue 100, Urb. Victoria
Valle Sagrado
Yanahuara, alt. paradero 3 – Urubamba
Cusco
Calle Avelino Cáceres 450, San Sebastián
Puno
Jr. Libertad 615
Copacabana · Bolivia
Tito Yupanqui – Baptista (frente al Museo del Poncho)
Questions
Traveler questions
Do you treat foreign tourists?
Yes. Our administrative and medical staff are bilingual and available 24 hours a day, every day of the year.
Do you work with my travel insurance?
We accept most plans from national and international insurers. Send us your policy number and we'll coordinate your care.
What should I do if I get altitude sickness?
Rest, drink water and avoid alcohol for the first hours. If you have a severe headache, shortness of breath or confusion, call us right away at +51 974 737 264.
Can you see me at my hotel?
Yes. We can see you at your hotel or home, 24 hours a day. Message or call us with the address and we will arrange your care.
What if I need to be transferred?
We arrange a ground ambulance or, if your condition requires it, air medical evacuation to the city and medical center your case needs.
Where are your locations?
Besides our headquarters in Lima, we have medical support centers in Arequipa, the Sacred Valley, Cusco, Puno and Copacabana (Bolivia). Their addresses are on our Find us page.
Do you also provide care in Bolivia?
Yes. We have a support center in Copacabana, on the shores of Lake Titicaca, coordinated from our headquarters in Lima.
We work with international insurers
We coordinate directly with your travel insurer to make your medical care easier during your stay.
Assure Assistance
Cardinal Assistance
Coris
Europ Assistance
First Assist
Harel
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.