On commercial flights
For stable patients who can fly on a scheduled flight, with a health professional by their side.
Services
Medical escort.
A health professional travels with the patient on their journey home or during their transfer, when they can travel on a commercial flight or by road, but not alone.
- Medium and low complexityFor stable patients who can travel on a commercial flight.
- More affordableIt costs less than an air ambulance evacuation.
- The whole journeyA health professional travels with the patient from start to finish.
- Coordinated with the insurerWe handle it with the insurer or travel assistance company.
The service
Medical support throughout the journey
On transfers within Peru
We also travel with the patient by road or by air, for example from Cusco to Lima.
Coordinated with the insurer
We handle the arrangements with the insurer or travel assistance company, and keep them informed.
When to request it
When is a medical escort needed?
- When the patient can travel on a commercial flight but needs care during the journey.
- To return to Lima or to their home country after a hospital stay.
- When the insurer or the airline asks for the patient to travel with medical support.
Need a medical escort?
Message us on WhatsApp with the case and we'll arrange the escort.
Message us on WhatsAppFor insurers and companies
Is your policyholder returning home with an escort?
In the care and transport of your policyholders: we work with insurers, travel assistance companies and businesses, and we tailor each service to what you request.
- Services tailored to what your company requests.
- Coordination of every case, in Spanish, English or Portuguese.
- Transfers and patient transport, when needed.
- Communication with your team throughout the patient's care.
Request the service
Write to us with the patient's details and the service you need, and we'll get back to you.
How it works
How we arrange an escort
1
You tell us about the case
The insurer, the company or the family writes to us with the patient's details.
2
We assess the patient
The medical team confirms that they can travel with an escort and decides who goes with them.
3
We coordinate the journey
With the insurer and with those receiving the patient at their destination.
4
We travel with the patient
Throughout the journey, until they reach their destination.
Questions
Frequently asked questions
How is it different from an air medical evacuation?
A medical escort is for stable patients who can travel on a commercial flight with a health professional by their side. Air medical evacuation is for critically ill patients, in an equipped jet.
Does my insurance cover a medical escort?
It depends on the policy. Send us the name of the insurer or travel assistance company and the policy number, and we'll coordinate with them.
Who decides whether the patient can travel?
The medical team assesses the patient before the journey and coordinates it with the insurer.
To arrange an escort
These details help us organize the journey.
- The patient's passport or ID card.
- The medical report or discharge summary, if they were in hospital.
- The policy or travel assistance details.
- The destination and the date they should travel.
Services
Other services
Need a doctor now?
Whether you are at your hotel, in Cusco or by Lake Titicaca, we are here for you 24 hours a day with bilingual medical staff.